Raikes Geomatics Inc.

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Privacy Policy

Raikes Geomatics Inc. · Effective date: November 10, 2026

Raikes Geomatics Inc. (“Raikes Geomatics,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information gathered through our website, survey4u.com, including our Contact Us and Careers forms. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and its ten fair information principles.

By submitting a form on this website, you consent to the collection, use and disclosure of your personal information as described in this policy.

1. Who We Are and Who Is Accountable

Raikes Geomatics Inc. is a professional land surveying and mapping firm serving Simcoe County, Muskoka, Parry Sound, Grey and Bruce counties and the surrounding area. We are responsible for the personal information under our control and have designated a Privacy Officer who is accountable for our compliance with this policy. Contact details are in Section 11.

2. Information We Collect

We only collect personal information that you choose to give us. We do not require you to create an account to use this website.

When you contact us or request a quote (Contact Us form):

  • First and last name
  • Email address and phone number
  • The surveying service you are asking about
  • Any details you include in your message, such as a property address, legal description, lot and concession or plan number, municipality, and information about your project, purchase, sale or construction plans

When you apply for a job (Careers form):

  • Name, email address and phone number
  • Your resume, cover letter and any additional documents you upload
  • Any questions or comments you include

Resumes and cover letters often contain information such as your work and education history, professional designations, references and home address. Please do not include sensitive information we have not asked for, such as your Social Insurance Number, date of birth, health information or banking details.

When you email or call us directly: we collect the information you choose to share in that communication.

Information collected automatically: like most websites, our web server records basic technical information such as your IP address, browser type and the pages you visit, for security and to keep the site working. See Section 7 for information about cookies and Google reCAPTCHA.

3. How We Use Your Information

We use personal information only for the purposes for which it was collected, or for purposes a reasonable person would consider appropriate in the circumstances:

Client and property information is used to:

  • Respond to your inquiry and provide a quote or estimate
  • Identify the property, research our survey records and those of other surveyors, and plan the survey work
  • Schedule field work, communicate with you about your project and deliver your plans and reports
  • Invoice and keep business and professional records as required by law and by our obligations as Ontario Land Surveyors

Job applicant information is used to:

  • Assess your qualifications for current or future positions
  • Contact you about your application, arrange interviews and check references (with your permission)
  • Keep your application on file for future opportunities, if you have asked us to

We do not sell, rent or trade your personal information, and we do not use it to send you marketing emails without your consent.

4. When We Share Information

We share personal information only where needed to carry out the purposes above, and only with:

  • Our staff, who need it to respond to you, complete your survey or review your application
  • Service providers who help us operate our business and website, such as our website host and developer, email and IT providers. They may access personal information only to provide services to us and must protect it.
  • Parties involved in your project, at your direction, such as your lawyer, real estate agent, builder, municipality or the Land Registry Office, as needed to complete the work you have engaged us for
  • Regulators and authorities, when required or permitted by law, for example the Association of Ontario Land Surveyors or in response to a court order
  • A successor business, if Raikes Geomatics or its survey records are sold or merged, in which case the information would remain protected under this policy

5. Consent

We collect, use and disclose your personal information with your consent. Submitting a form or contacting us means you agree to the uses described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer. If you withdraw consent, we may not be able to provide a quote, complete a survey or consider your job application.

6. How We Protect Your Information

We use reasonable physical, organizational and technical safeguards to protect personal information against loss, theft, and unauthorized access, use, disclosure or alteration, including:

  • An encrypted (HTTPS) connection for all form submissions on this website
  • Google reCAPTCHA on our forms to block automated spam and abuse
  • Access to form submissions, resumes and client files limited to staff who need them
  • Password-protected systems and secured office premises
  • Secure deletion or shredding of information we no longer need

No method of transmission over the internet is completely secure. If you prefer, you can contact us by phone at any of our offices instead of using the online forms.

If a breach of security safeguards involving your personal information creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as required by PIPEDA.

7. Cookies and Google reCAPTCHA

Our website uses a small number of cookies that are needed for it to function and stay secure. We do not use advertising cookies.

Our Contact Us and Careers forms use Google reCAPTCHA to confirm that submissions come from a real person. reCAPTCHA collects hardware and software information, such as device and browser data, and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.

You can set your browser to refuse cookies, but some parts of the site, including the forms, may not work properly.

8. Where Your Information Is Stored

Your information is stored by us and our service providers in Canada and, in some cases, in other countries such as the United States (for example, data processed by Google reCAPTCHA or by email and cloud service providers). Information stored outside Canada is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities.

9. How Long We Keep Your Information

We keep personal information only as long as needed for the purposes it was collected for, or as required by law:

  • Inquiries that do not become projects: up to 2 years, then deleted
  • Client project records: survey records are kept long term, as required by professional and legal record-keeping obligations for Ontario Land Surveyors
  • Job applications: up to 12 months after the position is filled, or for the period you ask us to keep your application on file; successful applicants’ information becomes part of their employee file

10. Your Rights

You have the right to:

  • Ask whether we hold personal information about you, and request access to it
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent, as described in Section 5
  • Ask questions or make a complaint about how we handle your information

To make a request, contact our Privacy Officer in writing. We may need to verify your identity before responding. We will respond within 30 days, and in most cases at no cost. If we cannot provide access to some information, for example because it contains information about another person or is subject to legal privilege, we will explain why.

11. Contact Our Privacy Officer

If you have questions about this policy or wish to make a request or complaint, please contact:

Privacy Officer
Raikes Geomatics Inc.
670 Balm Beach Road East, Unit 1
Midland, ON L4R 0J6
Phone: 705-526-7552
Email: [email protected]

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The updated policy will be posted on this page with a new effective date. Please check this page periodically for changes.